osTicket: open source support ticket system
January 31, 2010 by christian · Leave a Comment
widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place while providing your customers with accountability and responsiveness they deserve.
osTicket is an attractive alternative to higher-cost and complex customer support systems; simple, lightweight, reliable, open source, web-based and easy to setup and use. The best part is, it’s completely free.
Website: http://osticket.com/
About christian
From operations to development. From DBA to project manager, now a manager in an IT department, my passion is still for technology and my focus is on open source.
